Making flex-time mandatory
Wednesday, October 31, 2007
Sounds neat?
The program boosted Best Buy productivity by 35% in departments that adopted ROWE. Turn-over is down and morale is up. All 4000 headquarter employees at Best Buy will be on ROWE by the end of 2007. The company wants to follow-up by expanding the initiative to its retail outlets.
Another interesting fact about ROWE from the article Smashing the Clock in Business Week:
It wasn't imposed from the top down. It began as a covert guerrilla action that spread virally and eventually became a revolution. So secret was the operation that Chief Executive Brad Anderson only learned the details two years after it began transforming his company.
Well as it turns out, ROWE may not just be an interesting gimmick or a "feel good" proposition for companies.
Fast Company's latest blog posting suggests that flex time may be what's needed to effectively do business in a global economy with clients scattered across time zones.
It's a resource and time management tool for coordinating global clients and teams so that work is done across time zones without burning people out. Too many people are working their traditional "8-to-6" schedule in addition to doing global work after-hours. Something has got to give, and greater flexibility is the solution.
Increasingly, I find business leaders are recognizing that you can't ask people to work "8-to-6" and then get on calls with Asia from 11pm-3am without rethinking if the standard "8-to-6, in-the-office" model of work even applies anymore. It doesn't.
It's not about empowerment or morale anymore. It's not simply a nice showcase of your company's creativity and freedom. Flex-time or work-from-home is becoming standard. If your company doesn't find a way to deal with it, your employees will solve the problem themselves, like they did at Best Buy.
